support & help

Depression, self harming and suicidal thoughts - these are clinical mental conditions that require support from professionally trained people. Everybody suffering a mental crisis is different and support & treatment will vary depending on the severity and type of mental health deterioration identified.

THE most important thing to do is admit you are in crisis and try to get help before it escalates. We know this is an extremely daunting thought and in many cases will feel like an added pressure, but without this help you can not begin the road to recovery.


Bottling up feelings, ignoring the issue or feeling hopeless is not the way and you are not alone. There is a huge network of people waiting to help and support you. In the UK, 1 in 4 people suffer from a mental health condition and 1 in 6 experience a common mental health condition such as depression or anxiety. 

Below we have collected some contact information so you can get the support you need quickly along with some frequently asked questions.

Many of these services have 24/7 contact because mental health is not a 9'till 5 issue - however if you feel you need immediate help, are thinking about harming yourself and the support services or your GP can not see you soon enough - you must call 111 and attend an A&E department if advised to do so where a crisis team will help you.


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Our First Response service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.


If you are experiencing significant immediate distress that poses a risk to your safety (including thoughts of harming yourself or ending your life). CLICK HERE FOR CONTACT DETAILS



If you are unable to get immediate support from a specialized mental health support group, or arrange a GP appointment soon enough you must call 111 to discuss how you feel. You may be asked to attend an accident & emergency unit or specialized clinic to speak to a trained crisis team.

Simply cal 111 from any mobile or land line.



The Smaritans are a renowned national support service operating 24/7, simply call 116 123 to speak to an adviser about anything that is currently causing you stress, anxiety or generally making you unhappy. They will be able to point you in the right direction to get the support you need.



Yorkshire Mesmac is one of the support services Queen Bee raises money for. They offer a plethora of support services including counseling & even HIV testing and support services for those living with the virus. Yorkshire Mesmac also work closely with the LGBT+ community, with LGBT+ youth group services & resources.


frequently asked questions


  • How can they help me?

Every service differs in what it can do for each individual and it won't be until a fuller assessment has taken place that a treatment or support plan will be decided upon and how best to deliver that.


  • Will I have to take medicine?

This will depend upon the severity of your mental crisis, in some cases - regular therapy sessions just talking about the issues you are facing may be more beneficial. However in other cases, a practitioner may also prescribe medication that can help you combined with regular support sessions. It is worth noting that many people take anti depressant medication and it is nothing to be ashamed of.


  • I don't want people to know, think I am crazy!

Severe depression and mental crisis that leads up to thoughts of self harm is a serious matter and a sign that you need immediate help. Your mental health is an extremely private matter for many reasons and the people who will work with you to get you the help you need know and respect this. You will always be encouraged to open up to your friends and family because it is important for them to understand what you are dealing with as well but you will never be forced to disclose things to people you do not want to know and support services will only liaise with your GP and access records with your consent. 


  • What about work?

Work can often be a major contributing factor or added pressure for somebody in mental crisis but in non specialized roles and subject to the medication prescribed if any - there is no reason why you will not be able to continue working if you are able to complete your job effectively and it doesn't have a negative effect on your treatment. A discussion between you, the crisis team and a GP will help you to make the right decision about returning to work but it is important that you make the right choice for your health and not other factors.

Your employer has a duty of care to support employees suffering with mental health issues under the 2010 Equality Act. As difficult as it may be, it is important to open up to your employer about the situation you are dealing with so that they can understand and make adjustments if you and they think this will help. Presenting a GP note and stating you are suffering mental health deterioration should always be taken seriously by an employer and make them become part of the extended support network.

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